Augusta Utilities sought $615,530 renewal of enQuesta billing system while it completes CIS RFP
Augusta Utilities asked the commission to approve a one‑year renewal of the enQuesta customer‑information system contract for $615,530.70 to maintain meter‑to‑cash operations while it evaluates replacement options through an RFP, the packet says.
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A staff report to the commission said Augusta Utilities asked the Nov. 3 meeting to authorize a one‑year renewal of the enQuesta Customer Information System for an amount the packet lists as $615,530.70. The department said continuing enQuesta is necessary to bill customers reliably while it evaluates replacement customer information systems as part of RFP 26‑275, which the packet lists as open through Oct. 1, 2026.
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