Staff warns AI search errors and commits to improved web accessibility for materials management pages
Staff told the group that AI-driven search results have caused residents to receive inaccurate site guidance (for example, telling people they can take mattresses to the county recycling center when they cannot) and that staff will rewrite web content and add accessibility improvements for screen readers.
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Staff member (S1) told the group that AI-generated search snippets have been surfacing inaccurate guidance about county collection services, leading to resident confusion. "AI is pulling from websites... You can take your mattress to Lenawee County Recycling Center even though that is not accurate," she said, and described plans to rewrite content to be both AI-resistant and accessible to screen readers.
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