Bluff workshop launches "knowledge tree" to centralize onboarding, procedures and records
Town of Bluff staff, elected and appointed members mapped a three-part "knowledge tree" of roots (laws, plans), trunks (day-to-day processes) and branches (relationships, grants) and assigned follow-up work to produce a linked, prioritized onboarding pack for incoming officials and staff.
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At a Town of Bluff workshop, staff, elected and appointed members began building a “knowledge tree” to capture laws, procedures, contacts and documents intended to help new officials and employees perform their roles and preserve institutional memory.
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