Rowlett staff outline code‑enforcement changes: longer hours, mobile tech and focus on proactive work
City staff described expanded code‑enforcement hours (7 a.m. to 9 p.m. weekdays, Saturdays 11 a.m. to 9 p.m.), plans for more mobile equipment and an e‑procurement/management push to reduce desk time. Officers currently handle large parcel loads and spend substantial time on reactive complaints; staff recommended tech and workflow changes.
The full story
Rowlett’s code enforcement division reported on Oct. 13 that it has restructured hours and is pursuing mobile technology and workflow changes to shift officers from paperwork to field time and improve response times.
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