Officials acknowledge ongoing problems with retiree mail-order pharmacy; contract expires next year
Senators raised continuing problems with the retiree health plan's mail-order pharmacy. Department officials described system differences that create confusion and said the contract expires in one year, which could prompt further changes for roughly 11,000 retirees.
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Senators told the Fiscal Committee on Oct. 17 that retirees continue to face problems with the mail-order pharmacy tied to the state retiree health plan. Senator Rosenwald said retirees report missing medication history when logging in and difficulty completing refills with the current vendor.
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