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Officials acknowledge ongoing problems with retiree mail-order pharmacy; contract expires next year
Summary
Senators raised continuing problems with the retiree health plan's mail-order pharmacy. Department officials described system differences that create confusion and said the contract expires in one year, which could prompt further changes for roughly 11,000 retirees.
Senators told the Fiscal Committee on Oct. 17 that retirees continue to face problems with the mail-order pharmacy tied to the state retiree health plan. Senator Rosenwald said retirees report missing medication history when logging in and difficulty completing refills with the current vendor.
Charlie Arlinghaus, commissioner of the Department of Administrative Services, said the implementation was difficult and praised the Retiree Health Benefits…
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