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County EMS review set timeline, plans RFP; pilot nurse‑navigator program to expand to dispatch centers
Summary
Santa Clara County EMS staff told supervisors the ambulance‑services request for proposals remains on a multiyear timeline and depends on state review; the county will expand a Nurse Navigator pilot and deploy a new ambulance‑management overlay (Marvelous) to increase ambulance availability.
County EMS leaders updated the Health and Hospital Committee on the EMS system assessment, an ambulance request‑for‑proposals process and a Nurse Navigator pilot designed to reduce unnecessary ambulance transports. “All data analysis has been submitted for analysis and completed by our consultant,” EMS Chief Nick Clay said, describing data collection and the next community engagement steps.
Why it matters: the county’s ambulance contract expires in December with unilateral option years available; a competitive procurement is planned but dependent on state review and forthcoming state regulations. Clay said the RFP must be submitted to the state for review in mid‑2026; the county expects a…
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