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Committee raises capacity and reference concerns about vendor 'Horn'
Summary
Committee members praised Horn's experience with housing programs but raised questions about local capacity, past performance issues cited in references, and the risk of vendors using proprietary systems not interoperable with county platforms.
Committee members described Horn as an experienced firm in housing and large HUD-funded programs but raised concerns about local staffing capacity, reference availability and use of proprietary technology. Rob Hendrickson, the committee chair, said Horn “is 1 of the big players” in housing program administration and noted its case studies and tools, but several members worried that Horn might be stretched across other contracts and rely…
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