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Tompkins emergency response asks for two 9‑1‑1 dispatchers and expands peer‑support amid rising call volume
Summary
Emergency Response staff told the expanded budget committee that call volume at the 9‑1‑1 center is up sharply, urged funding for two additional dispatchers to raise minimum staffing and asked to retain a comm‑center maintenance contract and a county peer‑support coordinator to support first responders.
Tompkins County Department of Emergency Response leaders told the expanded budget committee on Sept. 18 that incoming call volume to the county 9‑1‑1 center has jumped and that the department needs two additional emergency dispatcher positions and training dollars to meet state standards. Why it matters: Department leadership said calls to the 9‑1‑1 center are projected to finish the year 18–25% above last year and that statewide changes — a new NextGen 9‑1‑1 system and updated state training standards — add work and training requirements for local public‑safety communications staff. Staffing and operations: Assistant director John…
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