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Becker County votes to replace UKG HRIS modules with Paycom after system problems
Summary
The county approved switching its human-resources information system to Paycom following persistent implementation problems with UKG; the board authorized the procurement and asked for an implementation timeline and on-site support.
Becker County commissioners voted to move the county’s HR and payroll functions off the UKG modules that have caused recurring implementation concerns and adopt Paycom as the new HRIS/payroll system. The board approved procurement and directed staff to coordinate an implementation timetable that includes on-site support from the vendor.
Why it matters: The HRIS (human-resources information system) touches hiring, benefits administration, payroll and recordkeeping. Commissioners and staff told the board that gaps in the existing UKG rollout have required manual work and duplicated effort, increased error risk and prevented the county from completing the original hire-to-retire automation goals.
Details and context: County staff described a multi-year effort to stabilize UKG and said payroll is currently functional but other modules are not fully implemented and have produced errors during prior benefits runs. Staff and at least one commissioner said Paycom came in as the leading respondent to a competitive procurement and would be less costly on a full-system comparison.
Board action: The board approved moving forward with the Paycom HRIS solution and asked staff to work with the vendor on an on-site implementation schedule timed around open-enrollment and year-end reporting. One commissioner noted implementation burden on staff and thanked them for previous work; staff said vendor implementation includes a recommended on-site window.
Next steps: Staff will work with Paycom to produce a rollout schedule, coordinate on-site support, and report implementation milestones to the board. Commissioners asked for realistic timelines and cautioned against rushing the conversion during critical benefits periods.
Ending: The board’s vote was framed as clearing a path toward a single functioning system for HR and payroll; commissioners asked staff to return with implementation dates and resource needs before major enrollment deadlines.
