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Polk County IT outlines cybersecurity upgrades, camera and network projects
Summary
IT staff summarized recent and ongoing technology projects including upgraded security cameras and access control, server modernization, a state cybersecurity grant implementing CrowdStrike and BlueIron backups, CivicPlus website migration, and completed CJIS audit work for dispatch and jail systems.
Polk County IT staff told the commissioners they have completed or are progressing on a broad set of infrastructure and cybersecurity projects aimed at modernizing systems and improving county operations.
The presentation listed completed and ongoing work: upgraded security cameras and wiring at multiple county facilities, a countywide panic-button upgrade, museum security overhaul, Tyler Technologies modules (applicant tracking, open enrollment and onboarding), implementation work for the county clerkland and vital records system, and CivicPlus modules for court agendas and public records requests. IT also reported a website migration from c0.polk.tx.uscounty to polktx.gov and the slow process of migrating email accounts.
On cybersecurity, staff said the county received a state and local cybersecurity grant from the governor's office to strengthen endpoint protection and backups; the county implemented CrowdStrike Falcon for computer/server protection and a BlueIron backup solution, and completed countywide cybersecurity training to meet grant compliance. IT also completed a DPS CJIS technical audit, assisted with dispatch door access changes to comply with CJIS, and migrated DPS connections for dispatch and other criminal-justice endpoints from satellite to network connections.
Other items in progress included replacement of aging wireless access points, a searchable migration of data from legacy servers, PC rotation builds, kiosk options for the law library, and networking and AV work tied to the courthouse restoration. IT reported completing 1,437 work orders during the period and described after-hours on-call support for urgent requests.
Commissioners thanked IT for the work; one commissioner noted that the technical details were complex but expressed appreciation for the department"helping keep the county running smoothly, securely, and efficiently." There was no vote on the informational report.
Why it matters: The projects affect county cybersecurity posture, public-facing services like online records and court agendas, and facilities security. Completion of the CJIS audit and endpoint protection measures are material to law-enforcement operations and grant compliance.
What comes next: IT will continue planned migrations, vendor procurements and implementation steps, including finding a vendor to make legacy server data searchable and rolling out new firewalls, switches and wireless access points.
