KPMG review urges Marin’s Community Development Agency to modernize permitting, customer feedback and IT
A KPMG organizational assessment presented to the Marin County Board of Supervisors recommends 13 reforms for the Community Development Agency, including stronger customer feedback, a technology modernization roadmap, centralized project management and interagency policy alignment; the report includes a 24‑month suggested implementation timeline.
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A consultant assessment of Marin County’s Community Development Agency (CDA) presented Oct. 22 recommended a package of operational changes — including new customer‑feedback tools, a countywide permitting technology roadmap and stronger project‑management practices — intended to speed permit review, boost transparency and reduce rework.
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