Smart-meter project could cut meter-reading hours but keep on-site customer role, staff say
Staff previewed an Advanced Metering Infrastructure (AMI) proposal with Schneider Electric and said an AMI rollout would reduce drive-time meter reading but not eliminate field customer-service work; $50,000 was listed as a placeholder in the utilities budget for meters/replacements.
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City staff described an AMI (Advanced Metering Infrastructure) project under consideration and said initial modeling shows the city would still need a meter technician for field tasks even after remote reads are available. “We would always need a, meter tech,” a staff member said, adding that the position’s time in the truck reading meters would be reduced but the employee would remain busy with customer interactions, connects, disconnects and spot checks.
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