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County officials discuss Caliber post-implementation fixes and Bloomingtons possible Axon contract; integration concerns raised
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Summary
County and law-enforcement officials reported ongoing Caliber post-go-live tickets and said most issues are medium or minor; Bloomingtons potential contract with Axon and its RMS prompted committee questions about data migration, integration costs and long-term contracts.
Members of the McLean County Executive Committee on Monday held an extended discussion about the countys recent transition to the Caliber records-management system (RMS), follow-up issues and a separate possible contract by the City of Bloomington with Axon that could introduce a competing RMS.
Sheriff's Office and county IT staff told the committee the county has a small number of outstanding Caliber support tickets following go-live, and most are medium or minor issues such as authentication, printing and report access. "There's nothing that's high or critical in the list that I have," a county staff member said. A sheriff's office speaker praised a Caliber staff member named Steve Alt for helping coordinate fixes across agencies.
Committee members raised questions about Bloomingtons proposed Axon contract, which includes an RMS, and whether an alternate RMS would undermine the county's goal of an integrated system. County staff said agencies and municipalities have repeatedly expressed a desire to keep systems integrated and that technical approaches exist to achieve that integration even if different RMS products are used.
IT staff described the current integration architecture: a middleware layer (referred to as Boomi) acts as the central messaging hub between systems. Staff said Boomi currently carries multiple connectors and costs roughly $100,000 per year to operate; adding additional RMS sources could require new connectors and extra labor. "If you're adding a new piece and you want the integration, then I'm assuming you would have to get the connectors and you would fund those connectors," an IT presenter said.
Board members also asked about data migration complexity and timeline. Staff cautioned that migrating historical data is labor-intensive and that any transition would take many months to complete even if a municipality approves a different vendor. Several members raised concern about long-term contracts: one board member said he did not want the county locked into a 12-year contract if the system fails to meet needs.
Officials said Bloomington has indicated it wants data-sharing to continue if it moves to Axon and that Bloomingtons technical team has been discussing integration designs with the county's integration consultants. No formal action was taken; committee members said they will continue communications with municipal partners as decisions progress.
