LaSalle County panel backs developing plan for part-time 9-1-1 telecommunicators to curb overtime

Aug 28, 2025

The Salary and Labor Committee on Aug. 27 authorized staff to draft a framework and MOU to allow up to three nonbenefited part‑time telecommunicators, after 9‑1‑1 officials described heavy overtime, training attrition and burnout.

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LaSalle County’s Salary and Labor Committee on Aug. 27 heard a request from Diana Stiles, the county 9‑1‑1 director, to allow hiring up to three part‑time telecommunicators to reduce sustained overtime and burnout among dispatch staff. Stiles told the committee that in the last seven months dispatchers logged 1,851 hours of overtime, costing about $77,503, and that roughly 40 overtime shifts scheduled through Sept. 15 would add about $5,000 in overtime costs.

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