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IT vendor summarizes services to Callahan County: licensing, backup, security and generator maintenance
Summary
Sam, representing Goldsmith Solutions, explained the IT services covered by the county's contract — Microsoft licensing, email, endpoint security, backup and disaster recovery, firewall management, Starlink for a remote justice of the peace site and Generac generator maintenance — and clarified pass-through costs and markup policy.
At the Aug. 18 budget workshop, a representative for the county's IT vendor, who identified himself as Sam of Goldsmith Solutions, recapped the services the vendor provides and how those services appear in the county's budget.
Sam told the commissioners the monthly IT bill combines fixed and variable costs: fixed costs include Microsoft Office licensing, email hosting and backup, endpoint and firewall security, and backup and disaster-recovery services; variable costs are primarily labor under a TIPS cooperative agreement. Sam said the vendor negotiates equipment…
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