Putnam County to credit customers after billing system read delay
A billing‑system migration caused meters to be read seven days late in March; the county will apply credits to affected water and sewer accounts after confirming the timing error and approved the credit approach during the consent agenda.
The full story
Putnam County staff told commissioners on May 13 that a recent billing‑system transition temporarily prevented timely meter reads, producing bills that in some cases crossed higher usage thresholds because the meters were read seven days late. The county will apply account credits rather than issue checks to reimburse affected customers.
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