Albany Utilities reports 88% AMI deployment; staff warns continued nonresponse may lead to disconnection

Apr 15, 2025

Albany Utilities told the utility board it has swapped about 78,720 of roughly 89,831 meters to advanced metering infrastructure, described safety and billing benefits, and outlined next steps for remaining meters including potential disconnection for nonresponsive customers.

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Albany Utilities reported to its utility board that it has installed advanced metering infrastructure (AMI) on roughly 78,720 of about 89,831 meters and that remaining exchanges — about 11,111 meters — face technical, access and customer-resistance barriers that could lead to service interruption for nonresponsive accounts.

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