Lucas County outsources PRC shelter-voucher processing after surge in applications

Apr 14, 2025

Job and Family Services will contract with the Hospital Council of Northwest Ohio to manage PRC shelter-assistance voucher processing through September while internal staffing is reorganized. Staff reported a sharp increase in applications and estimated current shelter assistance spending at about $25,000 per month.

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The Lucas County Board of Commissioners authorized Job and Family Services (JFS) to contract with the Hospital Council of Northwest Ohio to manage processing of PRC (prevention, retention and contingency) shelter-assistance vouchers through September while JFS transitions the work internally.

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