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Oconee County rescue squads to switch to Alpine Red reporting system; CAD run‑card changes planned
Summary
County staff described a planned migration of patient-care reporting to a new vendor system, Alpine Red NMK, along with CAD-to-CAD run-card standardization and a training rollout for hundreds of volunteer responders.
Oconee County Rescue Squad Advisory Commission members heard March 27 that the county will migrate patient-care reporting and dispatch data to a new vendor system called Alpine Red NMK and standardize CAD-to-CAD run cards with Prisma dispatch.
Chief Carroll said the county is acting as an early adopter with the vendor and that the migration will move numeric and text data from the existing ERS reporting system into Alpine Red. "We're the guinea pig of them," Chief Carroll said, explaining vendor, CAD and county teams are meeting weekly to resolve integration issues.
County staff told commissioners that most numeric data will transfer but that images and files (JPEGs, PDFs) did not migrate automatically from ERS and will be pulled and stored separately. "Anything we saved in ERS, which was any type of image, JPEG or PDF, did not transfer," Chief Carroll said, adding staff will assemble hard copies and scanned files for chiefs to review.
Officials described a planned schedule of training and staggered rollout. Chief Carroll said the county will hold regional training, offer station-level hands-on sessions and make vendor videos available. "We plan to have training available once it's done, and we can get some experts in doing that," Training Officer Honeycutt said. Chief Carroll said the county hopes to have most training completed before a planned go-live target this summer and repeatedly referenced a July 1 cutover window for operational readiness and related processes.
Staff also outlined account and access issues for volunteers and multi-department chiefs. The new system will provide station-specific landing pages; users will need department-level sign-ons for chief-level functions and separate member sign-ons for secondary affiliations. Chief Carroll said the system is web‑based and will be accessible from phones and laptops but that some custom training will be needed because the county will configure certain workflow expectations differently from the vendor's generic tutorials.
Next steps include continued weekly vendor/CAD/vendor meetings, local verification of data blocks before broader rollout, and an organized training push in May and June followed by a July transition window.
