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Willard adopts new software and AI tools for permitting, licensing and code lookup
Summary
The board approved subscriptions for CivicReview (permits and licensing workflow) and Breakground (AI-powered code lookup). Staff said the CivicReview subscription could save roughly $4,000 per year versus the incumbent system and that Breakground is a one-year pilot at a reduced price.
The Board of Aldermen approved two software-related agreements aimed at automating permitting, business licensing and code lookup.
CivicReview subscription: City staff described CivicReview as a cloud-based permitting and licensing workflow that allows residents to apply online, pay fees and track application status. Staff told the board the subscription would replace the city's…
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