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County IT reports schedule for switch replacements and eForce/LGS dispatch rollout

2694527 · March 19, 2025
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Summary

County staff provided a timeline for network switch replacements, firewall/SD-WAN setup and a coordinated rollout of eForce dispatch training with LGS and TForce. The sheriff's office may experience short interruptions but staff aimed for a phased, module-by-module activation around the week of the 5th.

County IT staff briefed the commissioners on a multi-part project to replace network switches, install a new firewall and SD-WAN, and coordinate the rollout of the eForce dispatch system with LGS and TForce.

Staff said switch replacements will occur in stages starting the week after the briefing to limit departmental downtime; most systems should be down only briefly, while the courthouse's main basement switchover was scheduled for a date that would fall on a holiday to reduce staff impact. Staff indicated the sheriff's office could experience a longer short outage of roughly 20 minutes during some cutovers.

The timeline identified a training and go-live window around the week of the 5th: LGS staff are scheduled to meet county clerks and district court clerks to collect data; eForce trainers will be onsite for sheriff's office training; TForce scheduling is tied to the dispatch cutover. IT staff recommended a conference call among eForce, LGS and county IT to confirm application programming interface (API) ties and to ensure data flows work prior to switching systems live.

The rollout will be phased module by module over a week to allow training and to limit disruption; staff asked commissioners to direct departments to plan for brief, scheduled interruptions and to raise any concerns with IT before the planned change windows.