Muskegon staff propose SeeClickFix 3‑1‑1 platform to centralize resident service requests
The city presented SeeClickFix as a consolidated 3‑1‑1 request management tool to replace disparate reporting channels, with an estimated annual cost of about $37,000 and plans for a staged internal rollout before public launch.
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Community Engagement Manager Deborah Sweet presented SeeClickFix, a web‑ and app‑based 3‑1‑1 request management platform, as the city’s proposed tool to centralize resident reports (potholes, bulky‑item pickup, park maintenance, graffiti, etc.) and increase transparency and tracking.
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