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County disability coordinator flags access gaps as mental‑health ASO transition continues
Summary
County court disability and mental‑health staff told supervisors on July 15 that the transition to a regional ASO has created an initial intake path but that some residents still need local, in‑person help to navigate services.
County court disability and mental‑health staff updated supervisors on July 15 about the transition to a regional administrative services organization (ASO) and potential gaps in local access for some residents.
The court disability coordinator told the board the ASO transition has established contact numbers and an initial place to start when residents call for assistance, but said there is not yet a clearly defined local intake contact. Calls are routed to Des Moines for intake and screening; the ASO then connects callers to local providers as appropriate. The…
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