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Planning department asks to fund new permitting software and data digitization; Tyler Technologies proposed

5077867 · June 26, 2025
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Summary

Planning Director Britney Molitor said the department plans to replace aging permitting software with a Tyler Technologies system used by neighboring jurisdictions. She said the change would support online permitting, inspections, and data sharing with the equalization office and likely affect operating and capital costs.

Britney Molitor, director of Planning and Development, told commissioners the department requested about $118,000 under capital for a new building‑permit software system and related capital costs. Molitor said the department has been using a system shared with Rapid City that lacks features needed for permitting, mobile inspections, online applications and public self‑service.

She said Tyler Technologies was the vendor under discussion; Box Elder uses Tyler and Rapid City is evaluating Tyler as well. Molitor said the county is exploring piggybacking on Rapid City’s deployment or implementing a separate Tyler instance that could still integrate with the county’s financial module (ENCODE) to reduce duplicate data entry. She emphasized that the planned purchase is intended to hold staffing steady while expanding digital services and online permitting for contractors and the public.

Equalization Director Shannon Rittberger confirmed the equalization office would also benefit from shared parcel and building permit data and that a county‑level implementation would reduce manual work and improve parcel‑level updates for tax purposes. IT Director Mike (last name omitted) said Tyler is a mature vendor and some implementation costs would be borne by the vendor; the county’s IT office will support integration and server/archival needs.

Ending — next steps: Molitor said departments are still gathering final implementation and long‑term operating estimates and will return with revised figures; commissioners asked for clearer line‑item placement (software vs vehicles) in the capital budget and confirmation of any ongoing license or hosting fees before final approval.