Fire chief: ImageTrend implementation and ambulance billing affect EMS budget

Jun 4, 2025

Port Washington’s fire chief told the commission that the new ImageTrend reporting software and onboarding fees are showing up in April–May invoices, the software cost is split between EMS and fire budgets, and the department expects a billing company credit next month after an overbilling was discovered.

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At the June 9 Port Washington Police and Fire Commission meeting, Fire Chief Joe DeBoer reviewed EMS invoices for April and May and explained how onboarding fees for the new ImageTrend reporting software are affecting this year’s expenses.

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