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Chaffee County IT outlines network, security and permitting upgrades; plans cloud migration and multifactor rollout
Summary
The county IT team reported on recent technology work including CJIS alignment for the sheriff, dispatch-CBI integration, website launch, SIP phone migration, network segmentation, implementation of mobile device management and plans to support electronic permitting and cloud applications for assessor, treasurer and planning.
Chaffee County's IT department gave an operational update describing recent and planned projects including modernizing network hardware, improving public-safety systems and helping multiple departments migrate to cloud-based applications.
The IT presenter described completed and in-progress work: an expansion of the IT team with a new Tier 1 technician to handle help-desk tickets, CJIS-aligned infrastructure installed for the sheriff's office, integration work between county dispatch and the Colorado Bureau of Investigation, retirement and migration of assessor and building-department production servers, upgrades to public map distribution and a new website that recently went live.
On telephony, the presenter explained the county is migrating from legacy POTS lines to SIP/VoIP and cloud-based phone services to reduce cost and maintenance. The presenter said the county's new public-safety complex is using voice-over-IP with leased handsets, which reduces upfront hardware procurement costs.
Planned work included departmental application migrations (assessor foreclosure server; assessor appraisal cloud application; planning and zoning cloud permitting system), rollout of mobile device management for county-issued cell phones, continued multi-factor authentication deployment "where applicable," environmental monitoring (flood/fire sensors) in county facilities and a policy-management system to centralize county policies and procedures. The presenter noted the planning and zoning cloud permitting system is a multi-month project and that the assessor and treasurer migrations require careful data work.
The IT presenter linked some county projects to a DOLA grant that funded an electronic permitting system; the presenter described substantial cross-department coordination needed so assessor, GIS, building and planning workflows interoperate with the new permitting application.
On budget items the presenter said several IT accounts show timing-driven variances: website and server maintenance invoices created year-to-date overages in those accounts, repairs and maintenance included building-related electrical and generator work captured in the IT budget, and small equipment spend is roughly on track. The presenter said about 47% of the IT budget remains for the rest of the year and the department is prioritizing required expenditures.
Commissioners and staff asked for project timing; the presenter said many migrations are multi-month efforts and committed to providing timelines where possible. The presenter also noted that IT was working closely with architects and contractors on the new sheriff's office construction to ensure systems are compatible with county standards.
Ending: The presenter said the IT team's goal is to implement industry best practices in cybersecurity and to accelerate cross-departmental services and that staff will provide additional scheduling details for larger projects.
