Council hears communications plan: intranet, LaceyWorks service requests, Lacey Weekly and language access

Apr 23, 2025

Communications staff reviewed tools launched in the last year — intranet, LaceyWorks 311 system, Lacey Weekly newsletter, expanded social media, Lacey TV and a language access plan — and outlined next steps including a branding guide and a community survey.

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City communications staff presented an update April 22 on internal and external communications initiatives, including an employee intranet, the LaceyWorks service‑request system, a new weekly newsletter (Lacey Weekly), expansion of social media and broadcast channels, and an in‑progress language‑access plan.

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