Lawrence County 9-1-1 director reports new technology, high call-volume performance
County 9-1-1 staff told commissioners the center handled 43,772 phone calls in 2024, adopted text and live-video capabilities, and met state response targets while pursuing further radio and mapping upgrades.
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Nick, a 9-1-1 center staff member, told the Lawrence County Board of Commissioners on Feb. 25 that the county's emergency dispatch center answered 43,772 phone calls in 2024 and is rolling out several new technologies intended to speed responses and improve situational awareness.
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