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Pasco County launches updated PASCO Gateway permitting software
Summary
Pasco County staff presented a redesigned PASCO Gateway (Acela) permitting platform with a streamlined interface, new search and help tools, links to building and land-development codes, and integration with PASCO Mapper for property data.
A Pasco County staff member said, "We've just launched our new and improved PASCO gateway permitting software. Also referred to as Acela, PASCO gateway is now easier for contractors and homeowners to use."
The presentation described interface changes intended to simplify permit applications and provide faster access to property and code information. Officials said the system includes a persistent top-and-bottom navigation, a search bar for records, and direct links to Pasco County and state building and land-development codes and ordinances.
According to the staff presentation, the PASCO Gateway content area adapts to user input and displays six main information tiles. Before login users see four drop-down tabs for functions, applications and county links; after login, two additional drop-downs (Account and Logout) appear along with two account-specific tiles (My Record and My Account). The system also links to PASCO Mapper so applicants can retrieve property-specific data, and a red notification icon displays time-sensitive updates that may affect application submissions.
Staff also demonstrated a new Help Wizard available in the Submit Application tile, which the presentation described as an interactive guide to help users choose the correct application for a project. The presenter emphasized commonly used documents and forms grouped at the right of the interface to aid application submission.
The presentation did not include formal actions, vote results or a rollout timeline; details on account migration, training, or phased deployment were not specified. Pasco County staff directed users to the county website and PASCO Gateway for more information.
