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County to reissue RFP after UKG document‑management problems; payroll and integration questions remain
Summary
Human resources staff told commissioners their planned UKG document‑management implementation is not meeting requirements. The county will issue a request for proposals to find a vendor to scan and index personnel records, provide legal‑hold capability and integrate with existing systems.
Human resources and IT staff told the Rockingham County Commissioners on Feb. 20 that the county's planned document‑management implementation with its HRIS vendor (UKG) cannot presently meet several necessary requirements, and the county will issue a request for proposals to identify an alternative solution.
Why it matters: The county has more than 125 filing cabinets of personnel records to digitize. Commissioners were told a robust electronic document management system is needed both for records access…
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