Grand County communications director previews website overhaul, chatbot and digital workflow rollout
Communications Director Christine Travis briefed commissioners on the county’s website platform, accessibility scanning, a new digital workflow (Civic Optimize) for forms and permitting, and the county chatbot. Staff will implement an eight-week rollout and follow-up training; some costs and responsibilities were discussed.
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Grand County Communications Director Christine Travis briefed the Board of County Commissioners on Jan. 28 about the county website, accessibility tools and a new digital workflow service intended to digitize forms and routing for multiple departments.
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