Audit: TPA billing discrepancies, fee overage and missing incident reports found in Springfield City workers’ compensation program
Young Ngo, audit staff, told the Springfield City Audit Committee that a performance audit found inconsistent TPA billing, a contractual fee overage, and missing incident reports in the city's workers' compensation program.
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Young Ngo, audit staff, told the Springfield City Audit Committee that a performance audit of Springfield City’s self‑insured workers’ compensation program found inconsistent billing practices by the city’s third‑party administrator and gaps in required documentation.
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