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Council accepts Metro Transit 2024 system evaluation; seeks better tracking of ‘ghost buses’
Summary
The council accepted Metro Transit’s 2024 system evaluation, which identifies roughly 27,000 additional annual service hours needed to address reliability, and directed staff to work with Metro to develop reporting on unplanned missed trips known as “ghost buses.”
The King County Council on Jan. 28 accepted King County Metro’s 2024 system evaluation and discussed emerging performance issues that affect riders, including unplanned missed trips often described as “ghost buses.”
The evaluation: Mary Bergin, council staff, said the annual report tracks route performance and identifies service needs. The report found that ridership continues to recover from the pandemic, did not show systematic overcrowding during the study period, and…
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