Story County General Assistance requests full-time administrative assistant, several budget reestimations

General Assistance Director Erin Rewerts told the Story County Board of Supervisors at a Jan. 29 work session that the program needs a full-time administrative assistant to maintain front-desk coverage and complete critical data-entry tasks now handled by a 20-hour-per-week intern.

Rewerts said the administrative staff “are responsible for the phones, the door, 100% of the time,” and that when the intern or the only administrative assistant is absent the office lacks coverage. She proposed funding half of a new full-time administrative assistant through the General Assistance budget and half through Veterans Affairs.

The proposal matters because the program handles intake for multiple assistance programs, and Rewerts said losing administrative capacity makes it harder for service coordinators to complete their work and slows projects such as digitization efforts. Rewerts told supervisors that the current intern is scheduled to graduate in May and that finding another intern through work‑study programs has been difficult.

On revenue, Rewerts…