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County board approves MatrixCare for nursing-home billing after fee negotiation
Summary
After a debate between a local proposer and a national vendor, the Stephenson County Board voted to contract MatrixCare for billing and financial-management services for the county nursing center under a one-year trial at a reduced fee.
The Stephenson County Board voted 12-3 to hire MatrixCare to provide billing and financial-management services for the Stevenson County Nursing Center, approving a one‑year arrangement that lowers the vendor fee to 3.65% for that trial period.
The decision follows a multi-hour finance committee review and presentations from two bidders: Malaysia Hayward of Hayward Financial Group and Laurie Norseth and Christy Brown representing MatrixCare and its revenue-cycle partner Quality Healthcare. "We do have that insight into the billing, the back office piece, on collections," Laurie Norseth said, describing an accounts-receivable assessment pulled from the facility's existing MatrixCare electronic health-record system.
Board members debated cost, local preference and experience. Malaysia Hayward emphasized local accountability: "We are right here. We are transparent. We can be held accountable," she said, noting her firm’s proximity to the…
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