Ketchikan schools warn staffing gap in IT threatens device, testing and security support
Technology supervisor Jurgen Johansen told the school board the district is below minimum IT staffing, with one field technician now supporting thousands of devices and hundreds of servers — leaving classroom technology, testing and compliance at risk.
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Jurgen Johansen, the Ketchikan Gateway Borough School District technology supervisor, told the school board on Oct. 22 that the district has dropped below the minimum staffing needed to run its networks and classroom devices and asked the board to add field technicians.
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