County authorizes ITN to overhaul Palm Tran operations, including scheduling and dispatch options
The Palm Beach County commission voted unanimously to release an invitation to negotiate for Palm Tran operations that will include booking, dispatching and scheduling software options; board members pressed for data ownership, staff-transition protections and cost comparisons between in-house and private options.
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Palm Beach County commissioners on Thursday voted unanimously to release an invitation to negotiate (ITN) to solicit proposals for Palm Tran service delivery, including paratransit providers and optional scheduling/dispatch software and call-center services.
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