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Commission approves three-year eSource subscription for customer and market data access

5777110 · September 8, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The commission approved a three-year subscription with eSource to access surveys, customer-satisfaction benchmarking and market data; staff said the service covers a range of offerings across Austin Energy and may be useful to other departments.

Richard Genesee, vice president of customer energy solutions for Austin Energy, described a proposed contract with eSource as a subscription providing market data, benchmarking and survey services across multiple functions: "Their services are actually quite extensive over the entire enterprise of Austin Energy ... they are proprietary, and we intend to make the maximum use of all of their services." Genesee said…

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