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Austin Energy approves district cooling billing upgrade; staff will provide additional performance reporting

5777110 · September 8, 2025

Summary

Commission approved a billing-system upgrade for the district cooling (DEC) system; staff said the change will improve billing accuracy and that additional reporting on district cooling profitability and viability will be provided on request.

Ken Snais, vice president of power production and district and engine cooling for Austin Energy, said the approved item will "make the district cooling billing a lot more effective and efficient, more accurate." Snais told commissioners the utility has provided some reporting previously and that "we're in the process of doing some other reviews right now" and that staff can bring "additional information" if commissioners specify what they want to see.

Commissioners asked whether staff could provide reporting on district cooling profitability and viability; Snais responded that staff would return with additional details when commissioners specify the desired metrics. The commission approved the billing-system item by voice vote; the motion to approve was made by Commissioner Al and seconded by Saisar (phonetic in transcript), and recorded as passed.

Why this matters: district cooling billing accuracy affects customer charges and internal cost allocation for a system that serves municipal and commercial customers. Commissioners requested more thorough reporting on profitability and performance to evaluate long-term viability and rates implications.

Staff next steps include developing requested reporting and clarifying the metrics and timeframes commissioners want for the profitability review.

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