County briefed on AMR settlement: faster response times, persistent concerns about training, safety and quality
Multnomah County held a public briefing on American Medical Response’s implementation of temporary ambulance staffing changes, and county and AMR data show faster ambulance availability while paramedics and county medical staff warned training, clinical quality and safety still need urgent fixes.
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Multnomah County held a public briefing on American Medical Response’s (AMR) implementation of temporary ambulance staffing changes on the morning of the board briefing. County medical staff, AMR leadership and Teamsters Local 223 paramedics described progress in ambulance availability and response times under a mediated settlement agreement, but union members and county medical leaders warned the board that training, clinical quality and safety problems persist and require urgent attention.
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