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Pleasant View police report backlog drops and process changes under 'high performing cities' effort
Summary
Police Chief Stetson updated council on a lean/process improvement effort that standardized vehicle equipment, reduced detective case backlog and boosted recruitment via a lateral program and ApplicantPro.
Police Chief Stetson told council the department is implementing a “high performing cities” program drawn from lean and 5S approaches to reduce wasted time, standardize equipment and improve case workflow.
Stetson outlined early wins: standardizing vehicle equipment and storage, adding standardized rifle racks and cage configurations, and reorganizing report and evidence workflows so the handling officer completes required documentation more promptly. The chief said these process…
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