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Plainview to install smart water meters starting January 2024
Summary
The City of Plainview plans to begin installing smart water meters across the city in January 2024, city officials said.
The City of Plainview plans to begin installing smart water meters across the city in January 2024, city officials said. Contractors Ameresco and Pedal Valve Incorporated will remove existing residential and commercial meters and replace them with advanced metering infrastructure, or AMI meters.
City officials said the project is intended to update Plainview’s water infrastructure and provide customers with more detailed information about their water consumption. Installations are scheduled Monday through Friday between 7 a.m. and 7 p.m., with some Saturday work possible if needed.
Contractors will wear identifiable logos and have marked vehicles. Before replacing a meter, a contractor will give a courtesy knock; if a resident answers, the contractor will explain the process and ask that water not be used for about 30 minutes during installation. Contractors will not enter homes at any time.
If there is no response at the door, the crew will check whether water is in use; if it is, they will move on and return later. Where an outdoor faucet on the front or side of the residence is accessible, crews will flush the home’s lines after installing the meter. If lines cannot be flushed at the time of installation, contractors will leave a door hanger with instructions for residents on how to flush the lines themselves (for example, running a bathtub on cold water or an outdoor faucet for about one minute). The notice also advises residents not to use hot water while flushing to avoid air and sediment settling in the water heater.
Contractors will not go behind fences or gated areas or enter fenced yards to complete work. If a locked gate, inaccessible meter, a loose dog, or other issue prevents installation, crews will leave a door hanger stating the reason and instructions for scheduling another appointment.
For more information the city directs residents to www.plainviewtx.org and the "Plainview is Waterwise" project page, or to call the City of Plainview at (806) 296-1100 or email watermeterproject@plainviewtx.org. The City of Plainview, Ameresco and Pedal Valve Incorporated thanked residents in advance for their cooperation.
