Committee recommends denial of Smart Communications jail communications contract after public opposition

Aug 11, 2025

After extensive public testimony, the Personnel & Finance Committee recommended denial of a proposed contract with Smart Communications to provide resident phone, video and mail-scanning services at the Dane County Jail; the Public Protection & Judiciary committee had earlier recommended denial.

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The Personnel & Finance Committee voted to recommend denial of a proposed contract between Dane County and Smart Communications Holding Inc. to provide jail resident telephone, video visitation and mail scanning services. The committee action followed multiple prior Public Protection & Judiciary (PP&J) meetings, extensive public comment, and committee discussion about pricing, data use, mail scanning and contract length.

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