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Resident urges Technology Commission to investigate behavioral manipulation in video‑game matchmaking
Summary
Michael Moss addressed the Technology Commission during public comment on July 9, urging investigation into matchmaking systems that use behavioral metrics to promote engagement and spending and asking the commission to help raise public awareness and pursue oversight.
Michael Moss, a resident who spoke during public comment at the July 9 Austin Technology Commission meeting, asked the commission to investigate what he described as “behavioral exploitation” in video‑game matchmaking systems.
Moss said some studios use “skill based matchmaking and engagement optimized matchmaking” that, he argued, employ behavioral science to “engineer retention, encourage purchases, or keep…
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