Carroll County communications center reports nearly 106,000 push-to-talks and average 5-second 911 answer time
Communications staff reported Jan–June system use of almost 106,000 push-to-talk transmissions, a 5-second average 911 answer time and ongoing staff training and equipment refresh needs; abandoned-call rates improved from 14.7% in 2024 to 11.7% in 2025.
The full story
Jason, a communications-center staff member, presented a midyear operational update that covered radio and phone-system metrics, staffing and training, recent exercises and planned equipment refreshes.
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