Library IT manager reports network standardization and blocked malware; trustees ask about AI tools
The board heard an operations update from IT manager Dee Green covering device standardization, ticketing workload, blocked login attempts and email threats, and a preliminary discussion about potential chatbots or AI for the public knowledge base.
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Dee Green, manager and business system analyst in the Indianapolis Public Library’s IT division, presented a systems-and-messaging update to the board on May 20, outlining recent work on device standardization, ticket tracking, security and email protection.
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