Audit committee examines Tyler Cashiering rollout and utility payment problems
Committee members reviewed recent updates to the county’s Tyler Cashiering payment module, discussed citizen reports of online-payment failures, and requested utility-billing collection reports ahead of the August meeting.
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Committee members spent substantial time on June 2 discussing the county’s deployment of Tyler Cashiering and related utility-payment channels, including citizen self-service and a separate telecashiering module.
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