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Plainview to begin smart water meter installations in January 2024
Summary
The City of Plainview, working with contractors Ameresco and Pedal Valve Incorporated, will replace residential and commercial water meters with advanced metering infrastructure beginning January 2024; installations will occur weekdays 7 a.m.–7 p.m., with some Saturdays possible, and the city will notify residents in advance.
The City of Plainview will begin installing new smart water meters, known as advanced metering infrastructure (AMI), in January 2024 in partnership with contractors Ameresco and Pedal Valve Incorporated. Installations will replace existing residential and commercial meters and are intended to update the city's water infrastructure and provide residents with more detailed information on water consumption.
City officials said contractors will perform work Monday through Friday between 7 a.m. and 7 p.m., with some Saturday work possible. Before replacing a meter, contractors will knock on the front door; if a resident answers, they will explain the process and ask that water not be used for approximately 30 minutes during the installation. If no one answers, the crew will check whether water is in use; if it is, they will move to another location and return later.
Technicians will not enter homes to perform the work. Installers will turn off water service to the home, dig up and remove the old meter box and meter, and replace it with a new AMI meter. If an accessible outdoor faucet exists on the front or side of the residence, crews will flush the home’s water lines after installation; they will not go behind fences or into gated areas. If lines are not flushed on site, crews will leave a door hanger with instructions for residents to flush lines themselves (for example, running a bathtub on cold water or an outdoor faucet for about one minute). The city advises residents not to use hot water while flushing, to avoid air and sediment settling in hot water heaters.
If contractors cannot complete an installation because of a locked gate, inaccessible meter, a loose dog or similar issue, they will leave a door hanger explaining the reason and instructions to reschedule. Contractors will be identifiable by logos on uniforms and vehicles, and the city said it will provide information through local media, social media and its website.
For more information the city directs residents to www.plainviewtx.org and the “Plainview is Waterwise” page, or to contact the city at (806) 296-1100 or watermeterproject@plainviewtx.org. The City of Plainview, Ameresco and Pedal Valve Incorporated thanked residents in advance for their cooperation.
