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Building department migrates to new permitting software; staff report conversion problems but no service interruption claims
Summary
Planning and building staff said a countywide conversion to new Tyler Technologies permitting software is absorbing much of departmental time; staff and the contractor have been fielding public complaints and working to reestablish full online permitting access.
County planning and building leaders told commissioners they are in the middle of a software conversion to a new permitting platform (Tyler Technologies) and that the migration has been more time‑consuming and technically challenging than anticipated.
Bill (Planning Director) said the department is processing several large development inquiries and planned‑development proposals,…
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