Building department migrates to new permitting software; staff report conversion problems but no service interruption claims
Planning and building staff said a countywide conversion to new Tyler Technologies permitting software is absorbing much of departmental time; staff and the contractor have been fielding public complaints and working to reestablish full online permitting access.
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County planning and building leaders told commissioners they are in the middle of a software conversion to a new permitting platform (Tyler Technologies) and that the migration has been more time‑consuming and technically challenging than anticipated.
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