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Board hears concerns about fire dispatch and response coordination with Erie County
Summary
Board members and staff described confusion about how 911 and the town’s non-emergency line route calls through Erie County dispatch, and requested county personnel attend a follow-up meeting to clarify dispatch procedures and late-response incidents.
Grand Island board members discussed recent concerns about fire-call routing and late response times, and requested further information and a follow-up meeting with Erie County dispatch staff.
Board members described how emergency 911 calls route first to Erie County dispatch, which then transfers the call or dispatches local resources. A board member asked, "If someone calls 911, it goes through the Erie…
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